FAQ

Frequently asked questions

Do I need to set up an account to place an order?


No, if you need something fast and are in a rush, simply add products to Cart and check out. All we need is your shipping information, credit card information, and email address.




Should I set up an account and if so, what are the benefits?


Absolutely! Opening an account with us has many rewards including: Create Favorites Lists for frequently ordered items to make shopping easier Create multiple Ship To locations, and set up Multiple Users and permissions. Ability to Save Your Cart Place orders fast using the Quick Order Form Ability to request Special Bid pricing for high volume items Track Order History and set budgets




Can I cancel an order if I change my mind, or can I add items to an order?


To provide incredibly fast shipping, orders are transmitted to our warehouses almost immediately, where they are processed quickly and shipped. It is possible to cancel or change your order, but the window is very small, (less than 30 minutes). Please call our toll free customer service line at (321)431-1197 as soon as possible to see if we can make any changes to your purchase




What methods of payment do you accept?


We accept Visa, MasterCard, American Express and Discover. For your convenience, we also accept payment through Pay Pal and Amazon Checkout. We will also accept money orders and cashier’s checks prior to shipment of your order.




How do I track orders or look at order history?


Simply click Track Orders, then enter your order number and the zip code where your order is shipping. Then click Submit. Customers with an established account can sign-in and quickly refer to a chronological record of your purchases. Order History will show you all the orders you have placed with us, including tracking number and status. To see more information about a particular order, click on the order number. You must be signed in to your account to view your Order History.